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Clinical Information System (CIS) FAQs

VERSION 29  Click to view document history
Created on: Aug 27, 2008 11:42 AM by Alli Lees - Last Modified:  Oct 26, 2009 4:24 PM by Laurie Larson

Installation

 

  1. Error when starting CIS: Mono.Cairo Library Not found, please try updating to the latest GTK#
  2. I've installed CIS.  How do I launch it?
  3. Re: OpenVista CIS won't run on Windows Vista
  4. CPRS can connect, but CIS says "Unable to connect to VistA server"
  5. Unable to upload images

 

Using OpenVista CIS

 

  1. Why can't I sign a progress note?
  2. I am taking a verbal/telephone order and the name of the Provider giving the order is not in the Provider list.  What do I do?
  3. Why does the physician receive this message: "not authorized to write medications" when trying to write orders?
  4. Why can't an end user complete a consult?
  5. Why can't an end user access a patient's record in CIS?
  6. Why is an end user receiving an error message-"not a valid access code/verify code pair"-when trying to login?
  7. Why can't an end user print a scanned document?
  8. Why can't a clinician write a verbal/telephone order?
  9. How do I edit my electronic signature code?
  10. How do I import templates into CIS or CPRS?
  11. How do I set up my Preferred Document List (Favorite Notes) in CPRS?
  12. How to set up Document List Preferences for another User
  13. Does navigating away from the Meds tab cause prescriptions to drop?
  14. How do I remove an expected cosigner from a TIU document?
  15. Is there a vitals audit log to confirm who entered in specific vitals at a specific time on a patient?
  16. Marking an allergy as 'Entered-in-Error' in CIS
  17. How do I add a patient?
  18. Is there a way to see what alerts and notifications a user is set to receive?
  19. Can I modify my default tab in CPRS to something other than the default which is Coversheet?
  20. How do I create a custom order view in CPRS?
  21. Can a doctor create a quick order on the fly while in CPRS?
  22. Can a doctor modify the name of a quick order that they have created on the fly?
  23. Can a doctor delete a quick order that they created on the fly in CPRS?
  24. Can a doctor create an IV fluid quick order on the fly in CPRS?

 

 

Configuration

 

  1. How can I add an item to the Tools menu in CIS?
  2. How do I enable spell checking in CPRS?
  3. How do I remove VA reports from Reports tab in CPRS?

 

Development

 

  1. Building OpenVistaCIS using Visual Studio .NET 2005.
  2. Internationalization (i18n) and Localization (L10n).
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